What is refurbished? 

A reconditioned device is a product that has already lived a first life, fully checked and reconditioned by an expert reconditioner. Each device is meticulously tested, repaired, and cleaned before being put back on sale, with a contractual guarantee of 1 months minimum and 3 days to change your mind.

What does the 1-month contractual warranty cover?

The refurbisher warranty protects you against any kind of breakdown for 1 months. It does not apply in case of accidental breakage.

How do I claim the warranty?

You may contact us at admin@alm.care, and our customer care will take care of your request.

What are payment methods available on the ALM CARE website?

We accept online payment by debit/credit card and installment with Tabby and Cash on Delivery.

Can I track my order?

We provide you with a tracking link that you should receive in the email that you used to order your device from ALM CARE.